Not happy with your purchase, then return within 14 days and that..

  • items are unworn and unwashed
  • items are still in original packaging with tags attached
  • there are no marks or make up stains
  1. Returns must be made within 14 days of receipt. Email us info@aliceandjames.co.uk stating reason.
  2. Return your item (s) in the original packaging with tags attached.
  3. Refunds can take upto 10 working days to be processed and will exclude any delivery costs.
  4. We do not accept exchanges. Items can be returned & a new order will have to be placed, depending on stock levels
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